Cloud Telephony — AI illustration
star4.4

sipgate

Cloud Telephony

📍 Düsseldorf, DE
✓ Verified 10 Jul 2026

Founded in 2004 and headquartered in Düsseldorf, sipgate provides a robust suite of communication tools designed for enterprise, KMU, and start-up environments. As a prominent player in Cloud Telephony, the platform enables businesses to manage their communications digitally, offering features that extend into AI-assisted receptionist capabilities. Prospective users can experience the platform through a free trial, allowing them to test the integration of phone and SMS services before committing to a subscription. With its base in Nordrhein-Westfalen, the company maintains an official website and a dedicated contact phone number to facilitate direct communication with their team.

The service is built for flexibility, offering API webhooks that allow technical teams to automate workflows and connect their telephony infrastructure with other business applications. For partners and resellers, the company also provides a 10% revenue share program. When considering the best Cloud Telephony in Nordrhein-Westfalen, it is helpful to look at user feedback; the platform currently holds a 4.4/5 rating based on 798 reviews. Customers frequently highlight the prompt service delivery and the quality of their customer support as primary benefits of the system.

While the platform is widely regarded for its reliable service, some users have noted occasional challenges, specifically regarding slow response times or instances of unhelpful support interactions. These experiences are worth keeping in mind for businesses that require high-touch, immediate assistance for their daily operations. By weighing these reports against the technical capabilities—such as the streamlined SMS and phone integrations—decision-makers can determine if this solution aligns with their specific operational needs. Whether you are a small start-up or a larger enterprise, the combination of established market presence and scalable features makes this a significant option for modernizing your business telephony.

Key facts

Free trial
Yes
Billing model
Custom
Key integrations
Phone & SMS
API & webhooks
Yes
Founded
2004
Deployment
Cloud
Ideal customer
Enterprise, KMU, Start-Ups
Data residency
Deutschland
Onboarding
Guided
Support
Hilfecenter, Vertrieb kontaktieren

Opening hours

Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 4:00 PM
SaturdayClosed
SundayClosed

What guests say

Praised
  • Excellent customer support
  • Prompt service delivery
Mixed
  • Requests for expanded service regions
Criticised
  • Slow response times
  • Unhelpful support interactions
  • Lack of team diversity
Based on 5 reviews · AI summary of public reviews

Related listings

Related reading