Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Founded in 2023, voiceOne provides an AI Receptionist solution designed for small and medium-sized enterprises. The platform targets specific professional sectors, including medical practices, craft businesses, law firms, studios, workshops, and property management companies. Users can connect the software to their existing workflows through integrations with Google, Microsoft 365, CalDAV, DATEV, n8n, and various practice management software systems. Technical users can further extend functionality via API webhooks. Prospective clients can evaluate the tool through a free trial before selecting a plan at the official pricing page. The service maintains a user rating of 4.9/5 and provides a direct contact phone number for support inquiries.
Key facts
- Starting price
- 29 USD/mo
- Pricing tiers
- VoiceOne KI Telefonassistent — Free
- Free trial
- Yes
- Compliance
- GDPR ISO 27001
- Billing model
- Tiered
- Key integrations
- Google, Microsoft 365, CalDAV, DATEV, n8n, Praxissoftware
- API & webhooks
- Yes
- Founded
- 2023
- Deployment
- Hybrid
- Ideal customer
- Arztpraxen, Handwerksbetriebe, Kanzleien, Studios, Werkstätten, Immobilienverwaltungen
- Data residency
- Germany
- Onboarding
- Self-serve
- Support
- 24/7
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