Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Founded in 2015 and based at Stresemannstraße 21, 10963 Berlin, Dr. Flex provides an AI Receptionist and appointment scheduling platform tailored for medical and dental practices. The software operates on a tiered billing model and offers a free trial for new users. It features extensive integration capabilities with systems such as charly, DS-Win, ivoris, Evident, CGM Z1, Dentport, CGM PRAXISTIMER, Medical Office, medatixx, and Doc Cirrus. Users report high satisfaction with the 24/7 availability, multilingual support, and convenient online booking functionality. As one of the best AI Receptionist in Berlin, the platform maintains a 5.0/5 rating based on 296 reviews. The service remains accessible via its official website and contact phone number.
Key facts
- Starting price
- 39 USD/mo
- Pricing tiers
- Separate Tarife für Online-Terminvergabe und KI-Telefonassistent sowie ein vergünstigter Combi-Tarif
- Free trial
- Yes
- Compliance
- GDPR
- Billing model
- Tiered
- Key integrations
- Charly, DS-Win, ivoris, Evident, CGM Z1, Dentport, CGM PRAXISTIMER, Medical Office, medatixx, Doc Cirrus inSuite
- Founded
- 2015
- Deployment
- Cloud
- Ideal customer
- Arzt- und Zahnarztpraxen
- Data residency
- Deutschland
- Support
- Telefon, E-Mail
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Convenient online booking
- Available 24/7
- Multilingual support
- Fast and reliable service
Mixed
- Responsive customer support
Based on 5 reviews · AI summary of public reviews
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