AI Receptionist — AI illustration
star5.0

DialogShift

AI Receptionist

📍 Torstraße 201, 10115
✓ Verified 14 Jul 2026

DialogShift is a specialized SaaS platform based in Berlin that provides automated communication solutions tailored specifically for the hospitality industry. By leveraging advanced artificial intelligence, this software acts as a comprehensive digital assistant, handling guest inquiries across multiple channels to streamline hotel operations. The platform is designed to integrate directly with existing hotel infrastructure, including Booking Engines, PMS systems, GIATA Drive, Guestnet, and Hotel MSSNGR, ensuring that guest data and communication flows remain synchronized and efficient without requiring manual intervention.

For businesses looking for the AI Receptionist that best fits their operational needs, DialogShift offers a modular subscription model. Users can scale their service by selecting specific components, such as the core AI platform, chat automation, email processing, or phone-based AI. The pricing structure is transparent, with specific tiers starting at €50/mo for Email AI, €100/mo for Chat AI, and €200/mo for the AI Platform or Phone AI. Detailed information regarding these subscription options can be found at DialogShift pricing, allowing hoteliers to build a custom package that aligns with their specific guest volume and service requirements.

Located at Torstraße 201, 10115, the company maintains a strong reputation, currently holding a 5.0/5 rating. Their team is available to assist users during business hours from Monday through Thursday, 9:30 AM to 5:30 PM. Whether you are looking to automate front-desk tasks or improve response times for international travelers, DialogShift serves as a leading solution among the best AI Receptionist in Berlin. Prospective clients can visit their official website to explore the full feature set or reach out via their contact phone number to discuss how these AI-driven tools can be implemented within their property’s unique digital ecosystem.

Key facts

Starting price
200 USD/mo
Pricing tiers
Basis: AI-Plattform — €200/mo · Chat AI — €100/mo · Phone AI — €200/mo · Email AI — €50/mo · Journey Messaging AI — €150/mo
Compliance
GDPR
Billing model
Custom
Key integrations
Booking Engine, PMS, GIATA Drive, Guestnet, Hotel MSSNGR
Deployment
Cloud
Ideal customer
Hotels
Data residency
European
Onboarding
Guided
Support
Support-Team

Opening hours

Monday9:30 AM – 5:30 PM
Tuesday9:30 AM – 5:30 PM
Wednesday9:30 AM – 5:30 PM
Thursday9:30 AM – 5:30 PM
Friday9:30 AM – 5:30 PM
SaturdayClosed
SundayClosed

Related listings

Related reading