Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
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Younea is a cloud-based SaaS solution providing AI receptionist and automation tools for small and medium-sized enterprises. Headquartered at 17 Esplanade de la Moselle in Wasserbillig, Mertert, the platform is situated within the Kanton Grevenmacher region. The software supports API webhooks and various integrations to facilitate automated workflows. Data for the platform is hosted in Germany. Users have noted the system's technical capabilities and the effectiveness of its automation features. As an AI Receptionist tool, it is frequently cited among the best AI Receptionist in Kanton Grevenmacher for businesses seeking digital process optimization. The company maintains an official website and a contact phone number, with support operations available Monday through Thursday, 9:00 AM to 5:00 PM.
Key facts
- Compliance
- GDPR
- Key integrations
- Integrations / APIs
- API & webhooks
- Yes
- Deployment
- Cloud
- Ideal customer
- Agency (Web/Online/Marketing), IT Service Provider / System Integrator, Freelancer, Consultant (CRM, Processes, Digitalization)
- Data residency
- Germany
Opening hours
Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- Exceptional customer support
- High technical expertise
- Efficient and professional collaboration
- Effective AI automation solutions
Mixed
- Long-term business partnership
- Multilingual AI capabilities
Based on 5 reviews · AI summary of public reviews
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