Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Headquartered at Rosenthaler Str. 51/Vorderhaus, 4. OG, 10178 in Berlin, telli provides an automated communication platform designed for small and medium-sized enterprises. As a SaaS solution, the software functions as an AI Receptionist capable of handling business communications through phone and SMS channels. The platform offers technical connectivity via Webhooks by Zapier, Zapier, and dedicated developer tools, alongside integrations with HubSpot, LeadConnector, and various marketing automation systems. Users can access the service around the clock, with operations available 24 hours a day from Monday through Thursday. Currently holding a 4.6/5 rating based on 10 reviews, the tool is often considered among the best AI Receptionist in Berlin for businesses seeking to automate their front-office tasks.
Key facts
- Key integrations
- Phone & SMS, Webhooks by Zapier, Developer Tools, Zapier, HubSpot, Marketing Automation, LeadConnector, Airtable, Databases, Schedule by Zapier, Scheduling & Booking, Pipedrive, CRM (Customer Relationship Management), Zapier Tables, Spreadsheets, Salesforce, Zapier Forms, App Builder, Forms & Surveys, Sub-Zap by Zapier, Heyflow, Website & App Building, ActiveCampaign, Microsoft Dynamics 365 CRM, M
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
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