Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Stadtritter KI-Telefonservice, located at Großbeerenstraße 139a in Potsdam, provides an AI Receptionist solution for small and medium-sized enterprises. This SaaS platform supports integrations with Google Workspace, Microsoft 365, Outlook, Calendly, and various CRM systems, while offering API webhooks for extended connectivity. Operating within the Brandenburg region, the software adheres to GDPR compliance standards. Users can choose from a tiered billing model featuring Basic (39 €/month), Standard (59 €/month), and Premium (79 €/month) plans. While the platform maintains a 4.8/5 rating based on 670 reviews, feedback is mixed, with some users reporting a poor overall experience alongside praise for the product quality and support staff. It is frequently cited as among the best AI Receptionist in Brandenburg.
Key facts
- Pricing tiers
- Basic (39 €/Monat), Standard (59 €/Monat), Premium (79 €/Monat)
- Compliance
- GDPR
- Billing model
- Tiered
- Key integrations
- Outlook, Google Workspace, Microsoft 365, CRM-Systeme, Calendly
- API & webhooks
- Yes
- Onboarding
- Self-serve
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Excellent customer service
- High quality products
- Competent and friendly staff
- Great atmosphere
Criticised
- Poor overall experience
Based on 5 reviews · AI summary of public reviews
Related listings
Related reading
★
7 min read★
Handling Customer Complaints and Escalations via AI Phone Systems
Managing customer complaints is one of the most stressful aspects of running a small to medium-sized enterprise (SME). Implementing a KI Telefonassistent für…
7 min read★
Personalizing AI Voice Interactions: Brand Voice and Tone Guidelines
Implementing a KI Sprachassistent für Unternehmen requires more than just technical setup; it demands a deliberate strategy for brand voice and tone. By…
8 min read★
GuideOptimizing Customer Experience with AI Voice Agents
Implementing an effective KI Sprachassistent für Unternehmen is no longer a luxury reserved for large enterprises; it is a critical operational upgrade for…
8 min read