Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
AI Forge is a software platform based in Templin, Brandenburg that provides automated communication solutions for small and medium-sized enterprises (KMU), agencies, and IT service providers. Positioned within the Ai Receptionist sector with a focus on legal technology, the tool supports native integrations with calendar, CRM, email, and ticketing systems. Data residency is maintained within Germany.
The platform operates on a tiered billing model. Users can access a basic account for 99 € per month, with additional usage-based costs of 0,39 € per minute for inbound telephony, 0,59 € per minute for outbound telephony, and 0,04 € per chat interaction. Located at Friedrich-Engels-Str. 1b, the company maintains an official website and phone contact for users seeking one of the best AI Receptionist in Brandenburg.
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