AI Receptionist — AI illustration
star3.5

Smith.ai

AI Receptionist

📍 539 W Commerce St #4201, Dallas, TX 75208, USA
✓ Verified 10 Jul 2026

Founded in 2015, Smith.ai offers an automated AI Receptionist and answering service designed to streamline communication for small and medium-sized businesses. Headquartered at 539 W Commerce St #4201, Dallas, TX 75208, the platform provides scalable solutions tailored to the specific needs of law firms, home services contractors, healthcare and dental practices, and IT service providers. By leveraging advanced automation, the software helps these professional sectors manage inbound inquiries and scheduling efficiently, positioning itself as a strong contender for those seeking the best AI Receptionist in Texas to handle their front-office operations.

The platform distinguishes itself through robust technical capabilities, including native support for API webhooks, which allows for seamless integration with existing business workflows. Prospective users can evaluate the service through a 30-day free trial before committing to a plan, with full details available at their pricing page. Customers often highlight the platform's well-structured learning materials, professional program guidance, and comprehensive AI fundamentals as major benefits that support career advancement and operational efficiency. These features are particularly useful for teams operating within the Texas region that require consistent, professional communication coverage.

While the service is widely utilized, potential customers should be aware of balanced feedback regarding the user experience. Some users have raised concerns regarding refund processing and allegations of fraudulent practices, which are important factors to consider during the evaluation phase. Despite these occasional criticisms, the service maintains a 3.5/5 rating based on 13 reviews. For those interested in exploring how these tools can fit into their business model, the company provides an official website and a dedicated contact phone number to assist with inquiries. By utilizing the provided trial period, businesses can determine if the software's automation features align with their specific communication requirements.

Key facts

Starting price
500 USD/mo
Pricing tiers
Starter Plan — $300/mo · Basic Plan — $810/mo · Pro Plan — $2100/mo · Enterprise Plan
Free trial
Yes
Compliance
HIPAA GDPR
Billing model
Usage-based
Trial length
30 days
API & webhooks
Yes
Founded
2015
Deployment
Cloud
Ideal customer
Law firms, home services contractors, healthcare and dental practices, IT and MSPs, and other small businesses.
Onboarding
Guided
Support
Account Manager, support and training resources

Opening hours

Monday8:30 AM – 5:30 PM
Tuesday8:30 AM – 5:30 PM
Wednesday8:30 AM – 5:30 PM
Thursday8:30 AM – 5:30 PM
Friday8:30 AM – 5:30 PM
SaturdayClosed
SundayClosed

What guests say

Praised
  • Well-structured learning materials
  • Professional program guidance
  • Career advancement opportunities
  • Comprehensive AI fundamentals
Mixed
  • Vendor-neutral curriculum focus
Criticised
  • Allegations of fraudulent practices
  • Issues with refund processing
  • Poor customer support communication
Based on 5 reviews · AI summary of public reviews

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