Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Located at Glogauer Str. 5 in Berlin, smao provides an AI Receptionist platform designed for small and medium-sized enterprises. The software supports various sectors, including medical practices, skilled trades, real estate, e-commerce, financial consulting, nursing services, and fitness studios. Users can connect the system to existing CRM, ticketing, and calendar tools via API webhooks. The service maintains a 4.8/5 rating and offers a free trial for new users. Interested businesses can view pricing information on the official website. The platform is accessible 24 hours a day, Monday through Thursday, and provides a contact phone number for support. It is listed among the best AI Receptionist in Berlin options for automated customer support.
Key facts
- Starting price
- 59 USD/mo
- Pricing tiers
- Essential Jahrestarif — €59/mo · Essential Monatlich — €69/mo · Advanced Jahrestarif — €249/mo · Advanced Monatlich — €299/mo · Scale Jahrestarif — €349/mo
- Free trial
- Yes
- Compliance
- GDPR
- Key integrations
- CRM, Ticketing und Kalender
- API & webhooks
- Yes
- Deployment
- Cloud
- Ideal customer
- Arztpraxis, Handwerk, IT-Systemhäuser, Immobilien, E-Commerce, Finanzberatung, Pflegedienste, Fitnessstudios
- Data residency
- Deutschland
- Onboarding
- Self-serve
- Support
- Live-Chat, E-Mail, Helpcenter
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
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