AI Receptionist — AI illustration

Serviceheld

AI Receptionist

Serviceheld is a specialized AI Receptionist solution tailored specifically for the automotive industry. Designed to support car dealerships, repair shops, automotive businesses, and tire retailers, this SaaS platform streamlines incoming communications by automating appointment scheduling and customer inquiries. By focusing on the unique needs of the automotive sector, the software ensures that businesses can maintain a professional image and capture every lead, even when staff are busy in the workshop or on the sales floor.

The platform offers robust connectivity for seamless operational workflows. Users can leverage API webhooks to trigger custom actions, and the system supports direct integrations with industry-standard tools including SoftNRG, nextlane, Loco Soft, and betzemeyer. Additionally, Serviceheld connects with Google Workspace—covering Gmail, Calendar, and Drive—as well as WhatsApp, ensuring that all customer interactions are synchronized across your digital ecosystem. With data residency strictly maintained within the EU, the software provides a secure environment for sensitive customer information, meeting the compliance requirements of modern European businesses.

Choosing the right subscription is straightforward, as Serviceheld operates on a flexible, tiered billing model to suit different business sizes. Customers can opt for a Basis version that requires no monthly base fee, charging only 0,50€ per minute for usage. For higher-volume operations, the Premium-Paket starts at 99€ per month, with reduced per-minute call costs starting at 0,37€. Interested businesses can visit the official website for more details or reach out via their contact phone number to determine which configuration best fits their daily workshop or dealership operations.

Key facts

Starting price
99 USD/mo
Pricing tiers
Premium-Paket ab 99€ monatlich, Gesprächskosten ab 0,37€/Minute; Basisversion ohne Grundgebühr + 0,50€/Minute
Compliance
GDPR
Billing model
Tiered
Key integrations
Quarantäne von SoftNRG, nextlane, Loco Soft, betzemeyer, Google Workspace (Gmail, Calendar, Drive), WhatsApp Business API, Microsoft Teams, Salesforce, HubSpot, Zendesk, Freshdesk, Twilio, Avaya, Cisco
API & webhooks
Yes
Deployment
Cloud
Ideal customer
Autohäuser, Werkstätten, KFZ-Betriebe, Reifenhandel
Data residency
EU
Onboarding
Guided
Support
Telefon, Chat, WhatsApp, E-Mail, SMS

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