Serviceheld

Serviceheld is a specialized AI Receptionist solution tailored specifically for the automotive industry. Designed for car dealerships, repair shops, automotive businesses, and tire retailers, this SaaS platform streamlines customer communication by managing incoming calls and inquiries automatically. By focusing on the unique workflows of automotive service centers, the software ensures that every customer interaction is handled professionally, allowing staff to focus on mechanical tasks and vehicle maintenance rather than administrative phone duties.

The platform offers robust connectivity through API webhooks and a wide array of native integrations, ensuring it fits seamlessly into existing automotive software ecosystems. Users can sync their operations with industry-standard tools such as SoftNRG, nextlane, Loco Soft, and betzemeyer. Additionally, the service supports broader business productivity by integrating with Google Workspace—including Gmail, Calendar, and Drive—as well as WhatsApp. This connectivity ensures that all appointment data and customer messages are centralized, maintaining high operational efficiency and data residency within the EU.

Serviceheld utilizes a flexible, tiered billing model designed to accommodate the varying needs of different business sizes. Customers can choose between a Basis version, which carries no monthly base fee and charges 0,50€ per minute, or a Premium-Paket starting at 99€ per month with a reduced per-minute rate from 0,37€. Interested businesses can visit their official website to learn more or reach out via their contact phone number to discuss how the AI-driven system can be implemented to handle their specific appointment scheduling and customer service requirements.