Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Ninepointfive provides a cloud-based AI Receptionist solution designed for small and medium-sized enterprises. The platform targets specific industries, including restaurants, real estate agencies, property management firms, car dealerships, and e-commerce businesses. Users can choose between two subscription tiers: the Basis KI-Telefonassistent or the Erweiterter KI-Telefonassistent, with custom billing options available. The software supports automated workflows through API webhooks and offers native integrations with external CRM, calendar, and ticketing systems. All operations are managed via the company's official website.
Key facts
- Pricing tiers
- Basis KI-Telefonassistent, Erweiterter KI-Telefonassistent
- Compliance
- GDPR
- Billing model
- Custom
- Key integrations
- CRM, Kalender, Ticketsystem
- API & webhooks
- Yes
- Deployment
- Cloud
- Ideal customer
- KMUs (Kleine und mittlere Unternehmen), Restaurant, Immobilienmakler, Immobilienverwaltung, Autohaus, E-Commerce, Handwerksbetrieb
- Onboarding
- Guided
- Support
- Kostenloses Erstgespräch
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