Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
3CX provides communication software and VoIP solutions for small and medium-sized enterprises. Headquartered at Markou Drakou 4, Egkomi Lefkosias, 2409, Cyprus, the platform functions as an AI Receptionist to manage business calls. Users can integrate the system via API webhooks and utilize a flat billing model. The software is available for Lefkosia businesses and those operating internationally. Prospective users may access a free trial, with detailed subscription information available at https://www.3cx.com/pricing. Current pricing tiers include 3CX PRO at €46.67/mo, alongside custom options for 3CX ENT, 3CX SMB, and 3CX Basic. Recognized among the best AI Receptionist in Lefkosia, the company maintains an official website and contact phone number to support its users during standard weekday business hours.
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