Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
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VITAS is an AI Receptionist software provider headquartered at Zollhof 7, 90443, Nürnberg. This platform specializes in automated call handling for medical practices, medical care centers (MVZ), and clinics. Data processing adheres to European standards, ensuring compliance within the region. Users can connect the software with existing calendar systems to streamline appointment management. Prospective clients located in Bayern can evaluate the platform through a 30-day free trial. The service maintains an official website and a dedicated contact phone number for support. Currently, VITAS holds an average rating of 4.8 out of 5 stars based on 85 reviews, positioning it among the best AI Receptionist in Bayern for healthcare-focused communication automation.
Key facts
- Free trial
- Yes
- Compliance
- GDPR ISO 27001
- Key integrations
- Kalender
- Trial length
- 30 days
- Deployment
- Cloud
- Ideal customer
- Praxen, MVZ und Kliniken
- Data residency
- Europäische Standards
- Onboarding
- Self-serve
- Support
- Telefon, Kontaktformular, Hilfebereich
Opening hours
Monday9:00 AM – 6:00 PM
Tuesday9:00 AM – 6:00 PM
Wednesday9:00 AM – 6:00 PM
Thursday9:00 AM – 6:00 PM
Friday9:00 AM – 6:00 PM
SaturdayClosed
SundayClosed
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