Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Safina provides an automated AI telephone assistant designed to handle inbound calls for small and medium-sized enterprises. The platform is tailored for diverse professional sectors, including medical and dental practices, law firms, IT providers, craft businesses, property management companies, recruitment agencies, and logistics firms. Users can automate call workflows through native integrations with Google Calendar, Microsoft Outlook, Pipedrive, and HubSpot, alongside advanced connectivity options via Zapier, Make, n8n, and API webhooks. Interested businesses can evaluate the software through a 14-day free trial. Additional information regarding service plans and configuration is available on the official website.
Key facts
- Starting price
- 9.99 USD/mo
- Pricing tiers
- Basic (9,99 €/Monat), Pro (24,99 €/Monat), Business (59,99 €/Monat), Enterprise
- Free trial
- Yes
- Billing model
- Usage-based
- Key integrations
- Google Calendar, Microsoft Outlook, Pipedrive, HubSpot, Zapier, Make, n8n
- Trial length
- 14 days
- API & webhooks
- Yes
- Deployment
- Cloud
- Ideal customer
- Arztpraxen, Kanzleien, IT-Dienstleister, Handwerker, Hausverwaltungen, Zahnarztpraxen, Personalberatung, Speditionen, Fitness & Sport, Studios & Salons, Schulen & Coaches, Vereine, Autohäuser
- Data residency
- Deutschland
- Onboarding
- Self-serve
- Support
- Support-Assistent (Bot)
Related listings
Related reading
★
7 min read★
Handling Customer Complaints and Escalations via AI Phone Systems
Managing customer complaints is one of the most stressful aspects of running a small to medium-sized enterprise (SME). Implementing a KI Telefonassistent für…
7 min read★
Personalizing AI Voice Interactions: Brand Voice and Tone Guidelines
Implementing a KI Sprachassistent für Unternehmen requires more than just technical setup; it demands a deliberate strategy for brand voice and tone. By…
8 min read★
GuideOptimizing Customer Experience with AI Voice Agents
Implementing an effective KI Sprachassistent für Unternehmen is no longer a luxury reserved for large enterprises; it is a critical operational upgrade for…
8 min read