Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Based in Kölln-Reisiek, Schleswig-Holstein, inopla provides a Cloud Telefonanlage and AI-powered telephone assistant designed for small and medium-sized enterprises with dedicated service, sales, or support teams. The SaaS platform operates on a per-seat billing model and offers a 14-day free trial for new users. Technical capabilities include API webhooks and native integrations with Zoho, Microsoft Teams, and Personio. Users frequently highlight the platform's intuitive configuration, consistent call quality, and responsive support team. Located at Neuenkampsweg 4, 25337 Kölln-Reisiek, the system is recognized as one of the best Cloud Telefonanlage in Schleswig-Holstein based on user feedback. Interested parties can access further information via the official website or the listed contact phone number.
Key facts
- Starting price
- 3.9 USD/mo
- Pricing tiers
- Business- und Professional-Tarife
- Free trial
- Yes
- Compliance
- GDPR
- Billing model
- Per seat
- Key integrations
- Personio, Zoho, Microsoft Teams
- Trial length
- 14 days
- API & webhooks
- Yes
- Deployment
- Cloud
- Ideal customer
- Kleine und mittelständische Unternehmen mit Service-, Vertriebs- oder Support-Teams
- Support
- Telefon, Kundensupport, Remote Support
Opening hours
Monday9:00 AM – 6:00 PM
Tuesday9:00 AM – 6:00 PM
Wednesday9:00 AM – 6:00 PM
Thursday9:00 AM – 6:00 PM
Friday9:00 AM – 6:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- Excellent customer support
- Easy setup and configuration
- Intuitive and reliable system
- High call quality
Mixed
- Cloud-based phone system
Based on 5 reviews · AI summary of public reviews
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