Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
KIVY is a cloud-based AI Chatbot platform headquartered at Zinggstrasse 1, 3007, Bern. Operating as a SaaS solution, it provides automated receptionist and answering capabilities for small and medium-sized enterprises. The software utilizes a tiered billing model, offering a free trial for new users. Subscription options include a Small tier starting at CHF 49 per month, a Medium tier at CHF 299 per month, and a Large tier available upon request. Based in Bern, the company maintains an official website and a dedicated contact phone number. Interested users can explore this tool as part of the best AI Chatbot in Bern selection. The platform is accessible during standard business hours from Monday through Thursday.
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