Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Founded in 2018 and headquartered in Augsburg, Bayern, cituro offers a SaaS platform specializing in appointment scheduling and automated reception tasks. The software serves a diverse clientele ranging from start-ups and SMEs to international corporations. Users can connect the platform with over 7,000 external applications to streamline workflows. The company provides a 14-day free trial for new users, with detailed subscription costs available on their pricing page. With 351 reviews resulting in a 4.9/5 rating, customers frequently highlight the interface's usability and the quality of support. As a notable AI Receptionist solution, it is recognized among the best AI Receptionist in Bayern. Interested parties can reach the company via their official website or contact phone number.
Key facts
- Starting price
- 17 USD/mo
- Pricing tiers
- Basic — €17/mo · Standard — €25/mo · Professional — €34/mo · Premium — €47/mo · Enterprise
- Free trial
- Yes
- Compliance
- GDPR
- Billing model
- Tiered
- Key integrations
- Integration mit über 7000 Apps
- Trial length
- 14 days
- Founded
- 2018
- Deployment
- Cloud
- Ideal customer
- Start-ups, KMUs und internationale Großkonzerne
- Data residency
- Deutsches Rechenzentrum von IONOS
- Support
- Telefon, E-Mail, Live-Chat
Opening hours
Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- User-friendly interface
- Excellent customer support
- Competent and helpful staff
- Easy communication channels
Based on 5 reviews · AI summary of public reviews
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