Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
BEK Telefon KI is a SaaS provider based in Kempten (Allgäu), Bayern, offering automated communication solutions for businesses, including medical practices, trade professionals, and sales teams. This AI Receptionist platform utilizes a tiered billing model and supports workflow automation through API webhooks. Users can connect the software with various tools, such as CRM and ERP systems, Salesforce, HubSpot, Google Workspace, Outlook, and Mailchimp. Prospective clients can test the service via a 7-day free trial. Currently holding a 4.9/5 rating from 16 reviews, the company is recognized for its professional support and efficient issue resolution. For those seeking the best AI Receptionist in Bayern, BEK Telefon KI provides accessible digital tools from its headquarters at Westendstr. 2A, 87439.
Key facts
- Starting price
- 200 USD/mo
- Pricing tiers
- Starter (200€/mtl), Pro (1.000€/mtl), Enterprise (custom)
- Free trial
- Yes
- Compliance
- SOC 2 GDPR HIPAA
- Billing model
- Tiered
- Key integrations
- CRM, ERP, Google Sheets, Salesforce, HubSpot, Google, Outlook, Apple, Gmail, Mailchimp, Google Docs, Office, Tableau, Zendesk, ServiceNow
- Trial length
- 7 days
- API & webhooks
- Yes
- Deployment
- Cloud
- Ideal customer
- Unternehmen (Kundenservice, Vertrieb, Arztpraxen, Handwerker, etc.)
- Data residency
- Regensburg, Germany
- Onboarding
- Self-serve
- Support
- E-Mail, Telefon, Support-Team
Opening hours
Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 12:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- Fast and efficient problem solving
- Highly competent and professional advice
- Exceptionally friendly and attentive staff
- Convenient and accessible office location
Based on 5 reviews · AI summary of public reviews
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