Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Telfo is a software platform based in Mannheim, Baden-Württemberg, providing automated communication solutions for small and medium-sized enterprises. Operating within the AI Receptionist sector, the tool is designed for diverse industries including medical and dental practices, physiotherapy clinics, law firms, hospitality, skilled trades, property management, retail, and automotive dealerships.
The software offers tiered subscription plans with seat limits of one user for the basic version and three users for the extended version. Prospective users can evaluate the platform through a seven-day free trial. Detailed subscription costs are available at the official pricing page. Founded in 1974, the company maintains an official website and a contact phone number for support. Telfo is currently recognized as one of the best AI Receptionist in Baden-Württemberg, holding a 4.9/5 rating based on 400 reviews.
Key facts
- Starting price
- 79 USD/mo
- Pricing tiers
- Basis, Erweitert, Individuell
- Free trial
- Yes
- Compliance
- GDPR
- Billing model
- Tiered
- Key integrations
- CRM- und Kalenderintegration
- Trial length
- 7 days
- Founded
- 1974
- Deployment
- Cloud
- Ideal customer
- Arztpraxen, Physiopraxen, Kanzleien, Hotels, Handwerker, Hausverwaltungen, Einzelhandel, Zahnärzte, Autohäuser, Autowerkstätten, Steuerberater
- Seat limits
- 1 Nutzer (Basis), 3 Nutzer (Erweitert)
- Data residency
- Deutschland
- Onboarding
- Self-serve
- Support
- E-Mail, Demo-Termine
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