Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
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Established in 2011, resmio is a software provider based at Katzwanger Straße 150 in Nürnberg, Bayern. Operating as an AI Receptionist and booking platform, the tool is designed specifically for restaurateurs. The software features a flat-rate billing model and offers a 30-day free trial for new users. Connectivity options include integrations with Google, Facebook, Instagram, and over 50 other booking platforms.
Users generally report a positive experience with the user-friendly interface, efficient management features, and the support team. However, some feedback notes occasional system instability and delivery issues. With 200 reviews and a 4.3/5 rating, it remains a notable reservation system in Bayern. The company maintains an official website and a contact phone number for further inquiries.
Key facts
- Free trial
- Yes
- Billing model
- Flat
- Key integrations
- Google, Facebook, Instagram, über 50 nationale und internationale Plattformen
- Trial length
- 30 days
- Founded
- 2011
- Deployment
- Cloud
- Ideal customer
- Gastronomen
- Onboarding
- Self-serve
- Support
- Telefon, E-Mail, Live-Chat
Opening hours
Monday9:00 AM – 6:00 PM
Tuesday9:00 AM – 6:00 PM
Wednesday9:00 AM – 6:00 PM
Thursday9:00 AM – 6:00 PM
Friday9:00 AM – 6:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- User-friendly interface
- Efficient booking management
- Helpful customer support team
Mixed
- Variable suitability for different business sizes
Criticised
- Frequent system crashes
- Poor service delivery
- Unclear billing and contract practices
Based on 5 reviews · AI summary of public reviews
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