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melibo

Chatbot Platform

📍 Gerbermühlstraße 7, 60594 Frankfurt am Main, Germany
✓ Verified 6 Aug 2026

melibo is a specialized Chatbot Platform headquartered at Gerbermühlstraße 7, 60594 Frankfurt am Main. Designed to streamline customer service automation for small and medium-sized enterprises, the software focuses heavily on supporting e-commerce companies. By automating routine inquiries and interactions, the platform helps online retailers maintain consistent communication with their customers, ensuring that support requests are handled efficiently without manual intervention.

The platform distinguishes itself through a robust ecosystem of integrations, making it a highly compatible choice for businesses already utilizing established e-commerce and helpdesk infrastructure. Users can seamlessly connect melibo with systems such as Zendesk, WhatsApp, Shopware, 4Sellers, Shopify, Xentral, Freshdesk, GREYHOUND, PlentyOne, weclapp, and Magicli. For developers and technical teams looking to build custom workflows, the software supports API webhooks, allowing for deeper automation and data synchronization across their existing tech stack.

Operating out of Hessen, melibo offers a transparent billing model based on a flat fee structure, rather than usage-based spikes. While the platform does not offer a free trial, it maintains a clear partnership program with a 20% revenue share percentage. With a current rating of 4.0/5 based on 4 reviews, it remains a notable contender for those seeking the best Chatbot Platform in Hessen to manage high-volume customer service tasks. Its targeted feature set is purpose-built to help e-commerce operators scale their communication efforts effectively.

Key facts

Pricing tiers
Fixed monthly amount + one-time setup fee
Free trial
No
Compliance
ISO 27001 GDPR
Billing model
Flat
Key integrations
Zendesk, WhatsApp, Shopware, 4Sellers, Shopify, Xentral, Freshdesk, GREYHOUND, PlentyOne, weclapp, Magicline, ClaimMe, DHL
API & webhooks
Yes
Deployment
Cloud
Ideal customer
E-commerce companies
Data residency
Frankfurt am Main, Germany
Onboarding
Guided
Support
Personal support

Opening hours

Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 6:00 PM
SaturdayClosed
SundayClosed

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