Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
Based in Frankfurt am Main, Hessen, melibo provides an automated solution for customer service and communication management. This chatbot platform is designed primarily for e-commerce companies seeking to streamline their digital interactions. The software supports automated workflows through API webhooks and features native integrations with various tools, including WhatsApp, Zendesk, Shopware, 4Sellers, Freshdesk, GREYHOUND, Shopify, Xentral, PlentyOne, weclapp, and Magicli. Located at Gerbermühlstraße 7, 60594 Frankfurt am Main, the company operates as a SaaS provider without a free trial option. For those evaluating options, it is currently listed among the best chatbot platforms in Hessen. The company maintains an affiliate program offering a 20% revenue share.
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