Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
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Julia is an AI Receptionist platform based in Bochum, Nordrhein-Westfalen, designed to manage salon communications. The software offers a tiered billing model, with subscription plans starting at 99€ per month for the Starter tier, followed by Professional (199€), Advanced (499€), and custom Enterprise options. Users can utilize a free trial to test the service, which features data residency within Germany.
The platform provides native integrations with management software including Phorest, Shortcuts, Treatwell, Belbo, mitdenkt, and Studiolution. While the tool is recognized as one of the best AI Receptionist in Nordrhein-Westfalen, user feedback highlights a mix of efficient booking capabilities alongside occasional reports of system unreliability and communication gaps. The service is accessible via its official website and contact phone number.
Key facts
- Starting price
- 99 USD/mo
- Pricing tiers
- Starter (99€/Monat), Professional (199€/Monat), Advanced (499€/Monat), Enterprise (Individuell)
- Free trial
- Yes
- Compliance
- GDPR
- Billing model
- Tiered
- Key integrations
- Phorest, Shortcuts, Treatwell, Belbo, mitdenkt, Studiolution
- Deployment
- Cloud
- Data residency
- Germany
- Onboarding
- Guided
- Support
- Email, Telefon
Opening hours
Monday8:30 AM – 7:00 PM
Tuesday8:30 AM – 7:00 PM
Wednesday8:30 AM – 7:00 PM
Thursday8:30 AM – 7:00 PM
Friday8:30 AM – 7:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- Professional and skilled staff
- Welcoming and modern atmosphere
- Affordable pricing
- Efficient and convenient booking
Criticised
- Unreliable appointment system
- Poor communication regarding bookings
Based on 5 reviews · AI summary of public reviews
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