Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
7 min read
Easychat is a SaaS platform based in Genève that provides AI-powered communication solutions for small and medium-sized enterprises across various industries. As an AI Chatbot provider, the software features a tiered billing model and offers a free trial for new users. Technical capabilities include a WordPress integration to facilitate automated customer interaction. Regarding account access, the Business package supports up to three users, while the Professional plan allows for multiple user logins. Interested parties can review the pricing structure here. While the service maintains a contact phone number and an official website, the platform currently holds a 1.9/5 rating based on 489 user reviews. It is often evaluated by those searching for the best AI Chatbot in Genève.
Key facts
- Starting price
- 9.9 USD/mo
- Pricing tiers
- Forever Free, Starter, Standard, Business, Profi
- Free trial
- Yes
- Compliance
- GDPR
- Billing model
- Tiered
- Key integrations
- WordPress
- Deployment
- Cloud
- Ideal customer
- KMUs jeder Branche
- Seat limits
- Bis zu 3 Benutzer im Business-Paket, mehrere Benutzer-Logins im Profi-Paket
- Data residency
- Schweiz
- Onboarding
- Self-serve
- Support
- E-Mail, Telefon
Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
What guests say
Praised
- Reliable and professional pet care
- Responsive and attentive service
- High quality home maintenance work
- Friendly and trustworthy team
Mixed
- Family-run business model
Based on 5 reviews · AI summary of public reviews
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