Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
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Comeco, located at Rotebühlplatz 8 in Stuttgart, provides cloud-based AI Receptionist and customer service software tailored for the German Mittelstand, industry, and established enterprises. Founded in 1949, the firm operates within the Baden-Württemberg region, offering voice automation tools accessible via their official website and contact phone number. While the platform serves as a digital solution for business communication, user feedback has highlighted concerns regarding system stability. Specifically, reports from 57 reviews indicate a 1.8/5 rating, with frequent criticism directed at technical bugs, system crashes, and difficulties regarding login or call transfer processes. Those evaluating options for the best AI Receptionist in Baden-Württemberg may consider these performance factors when reviewing the software’s deployment capabilities.
Key facts
- Founded
- 1949
- Deployment
- Cloud
- Ideal customer
- Mittelstand, Industrie und etablierte Unternehmen
Opening hours
Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
What guests say
Mixed
- Comparison to previous banking app
Criticised
- Frequent technical bugs and crashes
- Unreliable login and transfer processes
- Cluttered interface with unnecessary features
Based on 5 reviews · AI summary of public reviews
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