AI Receptionist — AI illustration
star4.8

chatlyn

AI Receptionist

📍 Renngasse 4 R4-4, 1010 Wien, Austria
✓ Verified 14 Jul 2026

Based in Wien, chatlyn provides a robust SaaS platform designed for businesses seeking advanced customer service automation. As a specialized AI Receptionist solution, the software operates entirely on a cloud deployment model, ensuring that your communication tools are accessible and scalable. With a focus on data privacy and security, the platform maintains full GDPR compliance, keeping your business data residency strictly within the EU. This makes it a reliable choice for small and medium-sized enterprises looking to streamline their guest and client interactions through intelligent, automated responses.

The platform excels in its ability to connect with existing hospitality infrastructure, offering over 13 direct Property Management System (PMS) integrations. Users can seamlessly sync operations with major industry platforms such as Opera Cloud, Apaleo, Mews, Protel, Clock PMS, and Guestline. Beyond these core hotel-tech connections, the software integrates directly with WhatsApp, allowing for real-time engagement across popular messaging channels. For teams requiring deeper technical flexibility, the system supports API webhooks, enabling custom workflows that bridge the gap between automated reception services and your internal business software.

For those searching for the best AI Receptionist in Wien, chatlyn offers a proven solution with a strong user rating of 4.8/5. Located at Renngasse 4 R4-4, 1010 Wien, the company provides a professional, always-on service that is operational 24 hours a day, Monday through Thursday. Whether you are looking to reduce manual administrative tasks or provide instant, high-quality support to your customers at any hour, the platform’s combination of direct PMS connectivity and AI-driven automation provides a competitive edge. Interested businesses can reach out via their official website or contact phone number to learn more about how this SaaS tool can transform their digital customer service operations.

Key facts

Compliance
GDPR
Key integrations
13+ direct PMS connections (including Opera Cloud, Apaleo, Mews, Protel, Clock PMS, Guestline), WhatsApp, Instagram, Messenger, webchat, Gmail, Outlook, IMAP/SMTP, Booking.com, Zapier, Make, n8n
API & webhooks
Yes
Deployment
Cloud
Data residency
EU
Onboarding
Guided

Opening hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

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