Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
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CGM one TelefonAssistent is a cloud-based AI Receptionist tool designed for practice management. Based in Koblenz, located in the Rheinland-Pfalz region at Maria Trost 23, 56070, the software supports business operations during weekday hours. While users have noted initial satisfaction with the platform, the product has also faced criticism regarding its user interface and the quality of customer support. Currently holding a 2.5/5 rating from 40 reviews, this SaaS solution remains an option for those seeking the best AI Receptionist in Rheinland-Pfalz. Interested parties can verify further details via the official website or the provided contact phone number.
Key facts
- Deployment
- Cloud
Opening hours
Monday8:00 AM – 7:00 PM
Tuesday8:00 AM – 7:00 PM
Wednesday8:00 AM – 7:00 PM
Thursday8:00 AM – 7:00 PM
Friday8:00 AM – 7:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- Initial satisfaction
Mixed
- Long-term customer history
Criticised
- Poor customer service and support
- User-unfriendly software systems
- Unfair billing and contract practices
Based on 5 reviews · AI summary of public reviews
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