Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
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Agora is a cloud-based software provider headquartered at Thuins 31A, 39049 Sterzing, Südtirol. Established in 1989, the company offers an AI receptionist and customer service platform designed to assist small and medium-sized enterprises. The software functions as an AI Chatbot that maintains GDPR compliance while managing automated interactions. Users can connect the platform to their existing infrastructure through integrations with various web applications, CRM systems, and ERP software, as well as common messaging channels. As one of the best AI Chatbots in Südtirol, the tool is accessible via an official website for businesses seeking automated communication management.
Key facts
- Compliance
- GDPR
- Key integrations
- All common messengers, ERP, CRM, Web-applications
- Founded
- 1989
- Deployment
- Cloud
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