Measuring Customer Satisfaction (CSAT) in AI-Automated Phone Calls
Measuring customer satisfaction (CSAT) in the era of automated communication is no longer a luxury but a necessity for small and medium-sized enterprises…
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Located at Baumstraße 23 in Essen, 11880.com provides a cloud-based AI Receptionist and answering service for small to medium-sized enterprises. Operating within Nordrhein-Westfalen, the platform maintains GDPR compliance and offers a guided onboarding process to assist new users. Based on 748 reviews, the service holds a 4.5/5 rating, with customers frequently highlighting the friendly staff and efficient response times. While some users have noted occasional delays regarding email confirmations, the company remains a prominent choice among the best AI Receptionist in Nordrhein-Westfalen. The service is accessible via its official website and contact phone number during weekday business hours, specifically Monday through Thursday from 8:00 AM to 5:00 PM.
Key facts
- Compliance
- GDPR
- Deployment
- Cloud
- Onboarding
- Guided
Opening hours
Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
What guests say
Praised
- Fast response times
- Excellent customer service
- Friendly and helpful staff
- Highly recommended
Criticised
- Delayed email confirmation
Based on 5 reviews · AI summary of public reviews
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